1. Who We Are 

Q Bee Gut Clinic (“we”, “us”, “our”) provides specialist gut health and gastrointestinal services in the UK.

We are the Data Controller for personal data collected through this website.

Contact:

Email: info@queenbeegutclinic.com

Location: United Kingdom

2. What Personal Data We Collect

We may collect and process the following information

• Name, email address, phone number
• Information submitted via contact or enquiry forms
• Basic website usage data (IP address, browser type, pages visited)
• Health-related information only when you choose to provide it for clinical enquiries or appointments
  

3. How We Use Your Data

Your data is used to:

• Respond to enquiries and appointment requests
• Provide medical and administrative services
• Improve our website and services
• Meet legal and regulatory obligations
  

 
We only collect data that is necessary and relevant.

4. Lawful Basis for Processing

We process your data under GDPR using:

• Consent (e.g. contact forms)
• Contract (to provide healthcare services)
• Legal obligation (medical and regulatory requirements)
• Legitimate interests (website security and improvement)

Health data is treated as special category data and handled with enhanced protection.

 

5. Data Sharing

We do not sell your data.
We may share data only with:

• Secure clinical systems
• Trusted administrative or IT providers
• Legal or regulatory bodies where required by law
  

All third parties are GDPR-compliant.

6. Data Retention

We keep personal data only for as long as necessary:

• Medical records are retained in line with NHS and UK healthcare regulations
• Website enquiry data is retained only as long as needed to respond
  
  

7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Restrict or object to processing

 

Cookie Policy

8. What Are Cookies

Cookies are small text files placed on your device to help the website function properly and improve user experience.

9. Cookies We Use

We may use:

• Essential cookies – required for website functionality
• Analytics cookies – to understand website usage (e.g. traffic, page views)
  

We do not use cookies for advertising or profiling.

10. Managing Cookies

You can control or delete cookies through your browser settings.

By continuing to use this website, you consent to the use of essential cookies.

11. Changes to This Policy

We may update this policy occasionally. The latest version will always be published on our website.